FAQ | DesiqueEra

1. What is DesiqueEra?

DesiqueEra is a modern clothing brand that fuses South Asian culture with contemporary fashion. Our tagline, “Wear your Culture, your Way,” reflects our mission to celebrate individuality, heritage, and self-expression through inclusive, handcrafted apparel.

2. How can I place an order?

Simply browse our collections, select your preferred size, and click “Add to Cart.” Proceed to checkout, fill in your shipping and payment details, and you’re done!

3. What sizes do you offer?

We currently offer sizes XS to XXL. A detailed size guide is available on each product page. For custom sizing, feel free to contact us via email or our chat support.

4. Can I return or exchange an item?

Yes, we accept returns or exchanges within 1-2 days of delivery, provided the item is unused and in its original packaging. Please refer to our Return Policy for more details.

5. Are your products sustainable or handmade?

Yes! We prioritize ethical practices, low-waste production, and work closely with skilled artisans to ensure each piece is responsibly crafted.

6. How can I contact customer support?

You can reach us via our contact form, email us at support@desiqueera.com, or message us on Instagram @desiqueera. Our team usually responds within 24–48 hours.